This toolkit includes 3 types of resources:
1. Knowledge (to provide selective and concise information on the context or key concepts related to refugee integration).
2. Methods (processes that can be implemented to improve refugees' access to employment).
3. Tools (which support the chosen methods or which can be used separately for training and job coaching).

There are 3 possibilities to find the resources you need:
1. By browsing this page you will get an overview of all the resources available.
2. By using the search bar with keywords.
3. By selecting filters: What is the purpose of the resource? What is the main topic covered? Who will use it?



Filter the results using the buttons below ↓


  • To describe the competence needed to work in a human environment composed of different cultures.
  • To provide tips to improve this competence in action.
  • To prepare people working with migrants to take into account their psychological situation.
  • To explain the evolution of the methods used for teaching languages.
  • Focus on the action-oriented and competence-based approaches.
  • To define the integration and social inclusion concepts.
  • To analyse their consequences.
  • The concept of competences and its evolution.
  • Relations between training and competences.
  • The various ways to define and classify competences.
  • To develop awareness about the origin and characteristics of refugees.


  • To assess soft skills on the workplace
  • To think about solutions to improve them
  • To help companies to determine needs in terms of skills
  • Preparing refugees and matching them with companies
  • Supporting refugees once they are in the company for a sustainable job


  • To facilitate the act of learning.
  • To develop the key competence "Learning to learn".
  • To involve local mentors with work experience to advise refugees.
  • To learn the language of the host country through outdoor activities.
  • To get to know about the local area and the services offered while learning the language.
  • To organise the space to welcome learners with different levels.
  • To manage individual learning paths.
  • To explain the added value of video CV.
  • To provide guidelines to produce an effective video CV.
  • To adapt career guidance services to refugees and newcomers.
  • To explain the meaning of empowerment.
  • To empower refugees and newcomers.
  • To take into account expectations and priorities of  refugees and newcomers towards employment.
  • To guide professionals and volunteers to take into account the background of refugees and newcomers.


  • To preparing an effective learning environment.
  • To prepare to manage the diversity of levels.
  • To raise awareness on what needs to be taken into account to prepare the welcome of refugees and newcomers.
  • To give practical tips at organisational level.
  • To take into account the pre-migratory experience and the migration path.
  • To lead a story telling session.
  • To explain social coaching and the challenges.
  • To define the position of the social coacher.


  • To help learning the host country language
  • To prepare the migrant for job interviews
  • To guide the counsellor in the exploration of transversal skills through conversation
  • To explore the experience, knowledge, values and beliefs of the newcomer
  • To map and measure the relevance of our social network in the job search.
  • To involve our network in the job search
  • Check the prerequisites and attitudes required for employment as Housekeeping Attendant.
  • To monitor the development of practical skills during a work placement associated with training.


  • To prepare to talk about one's working life during a job interview.
  • To facilitating the self-presentation of refugees.
  • To take into account the experience of refugees
  • To understand what is possible for the future.
  • To define the further steps to fill the gap in order to achieve the general goal.
  • To encourage refugees and newcomers to tell their story.
  • To implement an effective follow-up of migrants.
  • To identify key employability skills.
  • To evaluate the distance towards their mastering.
  • To plan the actions to implement.
  • To provide refugees and newcomers with a navigation tool for future learning.
  • To transfer learning output into applicable praxis.
  • To prepare professionals to support migrants facing psychological, cognitive and behavioural difficulties.
  • To show how it is possible to take into account pre-migratory experience and the migration path.
  • To explain how to run a storytelling session.